PRIVACY POLICY

Effective Date: January 1, 2026

Cultural Strategies Inc

Cultural Strategies Inc (“we,” “our,” or “us”) is committed to protecting your privacy and handling your information with transparency and care.

This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our website, participate in outreach efforts, or communicate with us via email, phone, or SMS.

1. Information We Collect

Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Organization or affiliation

  • Information you provide through forms, surveys, meetings, or outreach activities

Engagement & Project Information

As part of our public engagement work, we may collect:

  • Survey responses

  • Community feedback and input

  • Event participation details

  • Stakeholder perspectives and priorities

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Conduct public engagement and stakeholder outreach

  • Share project updates, notices, and meeting information

  • Respond to inquiries and provide support

  • Collect and analyze community input

  • Improve outreach strategies and website performance

  • Send email and SMS communications where consent is provided

3. SMS Communications & Consent

By providing your phone number, you consent to receive SMS (text) messages from Cultural Strategies Inc related to customer support and general communications.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP.
You can reply HELP for assistance.

4. Data Sharing

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We do not sell or rent your personal information.

We may share information:

  • With clients such as public agencies in aggregated or anonymized form

  • With service providers that support our operations

  • When required to comply with legal obligations

All service providers are expected to maintain confidentiality and security.

5. Public Engagement & Data Use

Information collected through outreach activities may be used to:

  • Inform planning and decision-making processes

  • Summarize community input and key themes

  • Support reports, presentations, and public materials

When shared publicly, information is typically aggregated and not attributed to individuals unless explicit permission is given.

6. Data Security

We implement reasonable safeguards to protect personal information.
However, no system can guarantee complete security.

7. Cookies & Tracking

We may use cookies and similar technologies to enhance user experience and analyze website traffic.

You can adjust your browser settings to disable cookies if preferred.

8. Your Rights & Choices

You may:

  • Unsubscribe from emails using the provided link

  • Opt out of SMS messages by replying STOP

  • Request access to, correction of, or deletion of your information

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Cultural Strategies Inc
info@cultural-strategies.com
3300 Bee Cave Road, #650-1136
Austin, TX 78746

Cultural Strategies Inc Messaging Terms and Conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

  2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at spuente@cultural-strategies.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document, or submit a comment at https://www.cultural-strategies.com/contact.